Frequently Asked Questions
For any further questions please call us at (314) 956 4038 or email us at DrysdalesHolidayLighting@gmail.com
What happens if a light goes out?
If any issues arise with the lights, we will promptly repair or replace them within 24 hours at no additional cost.
How long does the installation take?
Installation time varies depending on the size and complexity of the project, but most homes are completed in a few hours.
When will my lights be installed?
We’ll schedule your installation in advance, typically starting from early November through December.
When do you take the lights down?
We start removing lights on January 2nd. We aim to have all customer lights removed by January 31st.
What if I want to change the design next year?
No problem! We’ll work with you each season to create a fresh new look or adjust your design as needed.
Can you install lights that I already own?
For consistent quality and reliability, we exclusively use our own lights for all installations. We are unable to install customer-supplied lights.
Is there a storage fee for the lights?
No, storage is included in our full Christmas installation service. We store the lights safely until next season.
How much does the service cost?
Pricing depends on the size of your property and the complexity of the design. We offer free quotes to provide an accurate estimate for your project.
When is payment due?
We require a 50% deposit to schedule the appointment, with the remaining 50% due upon completion of the install.
What forms of payment do you accept?
We accept all major debit and credit. We also accept checks or cash.